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    c DSEGenset ®
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    01
    I’m installing the DSE Configuration Suite Software on more than one PC. Do I have to download the updates from the Internet on every computer?

    When the DSE Configuration Suite is installed, two useful tools are installed automatically at the same time. The Export Configuration tool allows you to export the update files from the first PC to an external USB drive. The update from local source allows you to update the other computers from the USB drive.

    02
    Do you have any information on how to replace obsolete control modules?
    Please see the attached document for comprehensive details on replacements for our obsolete products. Issue 27
    03
    I have connected my DSE module/charger to my PC via USB cable. The DSE Configuration Suite states ‘No Modules Connected’. What should I do?

    Try using a different USB Port on your PC, power cycle the DSE module or restart the Configuration Suite PC Software. If these procedures fail to resolve the issue uninstall the DSE Configuration Suite PC Software and then reinstall it.

    s DSEAts ®
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    Do I need to fit breaker auxiliary contacts to my DSE ATS Controller?

    The installation of auxiliary contacts is optional with the DSE 33X range of controllers. If the contactor auxiliary contacts are not fitted to the modules inputs, the on load indication lamps will follow whichever load contactor is closed

    02
    My cooling timer has expired but my engine is still running. What should I do?

    Check the cooling timer in the Genset controller is suitable for the application.

    03
    Which ATS controller is most suited for a system with two mains supplies to select one available supply from two?

    DSE334 and DSE335 are designed specifically to support this application.

    b DSEPower ®
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    What size charger should I use for a battery that regularly discharges to a low level?

    This usually means you require a fast recharge time. Use a larger charger, with a current rating 10% of the Ah capacity of the battery. For example, for a 100 Ah battery, use a charger up to 10 A. If you want to charge at a rate more than this, check first with your battery manufacturer.

    02
    Can I use DSE chargers to supply a standing panel load?

    Yes. DSE chargers can be used as power supplies or as a PSU to supply a standing load.

    03
    Is it possible to install DSE battery chargers in series to achieve a higher voltage or in parallel to achieve a higher current output?

    Yes. DSE battery charger outputs can be connected in parallel for a higher current rating or in series for a higher voltage rating.

    G DSEControl ®
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    When I try to compile I get an error about missing libraries.
    Verify that you have installed the DSE package and that the version of CODESYS is 3.5 SP7 Patch 2. Alternatively you can use the function 'Download Missing Libraries' within the Library Manager. 
    02
    CODESYS shows an error of version mismatch when I try to connect to my device.
    Scan the device and check that the target version of the online controller is the same as the version of the device within your project.
    03
    CODESYS can find my device but I am unable to download start/stop/remove the application.
    Check that the program enable is connected or that the debug mode is active.
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